Mentor Advocacy (Finance, Benefit & Debt)
We’re looking for compassionate, customer-focused individuals who can support people through challenging circumstances using our Relational Mentoring approach.

Position Mentor Advocacy (Finance, Benefit & Debt)
Location Flexible working – principally home based, with travel across the North West in community and custodial settings
Salary £25,664 + excellent benefits
Hours 35 hours per week (flexible working)
Status Fixed term until 28th February 2027
Closing date 11 June 2026

The Wise Group, in partnership with the Ministry of Justice and third-sector organisations, delivers the Money Mindset service for people leaving prison across the North West of England.
This is about more than financial advice. It’s about helping people preparing to leave prison stabilise their lives, reduce crisis and build stronger foundations for the future.
Working across prison and community settings, you’ll support men facing financial hardship, debt and benefit-related challenges that can impact stability, wellbeing and long-term progress. You’ll work closely with probation services, prison teams and local partners to ensure people can access the right support at the right time.
Using our Relational Mentoring approach, you’ll build trusted relationships that go beyond transactional support - helping individuals make meaningful and sustained progress.
We’re looking for people who are confident working with complexity, can build trust quickly, and are motivated by helping people move from crisis towards stability and independence.
What you’ll do
Deliver one-to-one mentoring and advocacy support across custody and community settings
Support individuals to address financial, benefits and debt-related challenges
Build trusted relationships that encourage engagement, confidence and long-term progress
Work closely with prison, probation and third-sector partners to coordinate effective support
Maintain accurate records and contribute to service outcomes and performance reporting
Support individuals during key transition points, including release from custody and community reintegration
What you’ll bring
Experience working in a mentoring, advocacy, support or customer-focused role
Confidence supporting people facing complex or challenging circumstances
Strong communication, organisational and relationship-building skills
A practical, solutions-focused approach and the ability to work independently
Understanding of the barriers experienced by people involved in the criminal justice system is advantageous
Experience within custodial or community justice settings is beneficial, but not essential
Essential requirements
Full driving licence and access to a car for daily use
Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria
Successful completion of enhanced Level 1 prison vetting
Home broadband to support flexible working
Please note that, due to security clearance processes, there may be a short waiting period at the beginning of employment before full duties can commence.
Travel expenses will be covered by The Wise Group.
View the Role Profile for full details about this opportunity.
- Team
- Business Operations
- Role
- Mentor Advocacy
- Locations
- North West England
- Remote status
- Hybrid
- Yearly salary
- £25,664
You'll like it here
We want to make a lasting and positive difference in people’s lives, starting with our colleagues. We believe you can’t pour from an empty cup; that’s why we do everything we can to set our colleagues up for success to allow us to go on and help the most vulnerable in our society.
Find out more about:
If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd still love to learn more about you.
About The Wise Group
The Wise Group is a leading UK social enterprise working to lift people out of poverty by inspiring positive change through relational mentoring.