HEAT Mentor
Are you passionate about helping others? Do you want a rewarding role where you can make a real impact and be part of something special? If so then we want to hear from you!
Position Job HEAT Mentor
Location Flexible working - principally home based with travel across the Greater Preston area.
Salary £25,664 + excellent benefits
Hours 35 hours per week (flexible working)
Status Fixed Term to 31 March 2026
Closing date 27 October 2025
Are you passionate about inspiring positive change? Do you have the compassion and commitment to make a positive, lasting impact on those in our society most needing help?
The Wise Group is expanding our Home Energy Advice Team (HEAT) across the Greater Preston area. We’re looking for compassionate, practical people to mentor households out of fuel poverty—improving comfort, health and financial resilience.
As a Mentor, you will inspire positive change in customers’ lives by empowering individuals to find the right pathway, providing bespoke advice and tailored interventions, and building professional relationships with energy suppliers and other stakeholders to create sustainable, lasting change.
You’ll find innovative ways to engage customers, identify challenges, and co-design informed solutions. You should be confident using technology and key software packages to track progress and measure impact.
Knowledge of community and support services in North West of England would be advantageous.
Please note that for this role, you must achieve City and Guilds Level 3 by 1st of December 2025.
View the Role Profile for full details about this opportunity.
- Team
- Business Operations
- Role
- Mentor Advocacy
- Locations
- North West England
- Remote status
- Hybrid
- Yearly salary
- £25,664
- Employment type
- Full-time
You'll like it here
We want to make a lasting and positive difference in people’s lives, starting with our colleagues. We believe you can’t pour from an empty cup; that’s why we do everything we can to set our colleagues up for success to allow us to go on and help the most vulnerable in our society.
Find out more about:
If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd still love to learn more about you.
About The Wise Group
The Wise Group is a leading UK social enterprise working to lift people out of poverty by inspiring positive change through relational mentoring.